Hotel Intercontinental Jordan Islamic College Street
VEER Resto-Lounge
540 m
Ash Sharq
Reviews and Ratings
Feedback from previous guests about their experience.
70%
liked the hotel and would stay again
comfortable rooms
friendly staff
initial cleanliness
mixed service
7.0/10
Very good
Rooms
6.5
Location
7.8
Service
6.8
Dining
7.0
Guest reviews
7.0/10
based on 6 reviews
8.2
8.2/10 based on 1857 reviews
Jerry
United States,
February
2024
7.4/10
The hotel provides stunning views, and after asking the room service for a change, it met my expectations. The staff were friendly and helpful all throughout my stay, making me consider a return trip to Amman. The location is convenient for those with a car, as it's close to many attractions. However, it is an old fashioned hotel and lacks some variety in dining options.
Rooms
7.0
The rooms weren't exceptional but met my needs with stunning views.
Service
9.0
The helpful staff, especially at the front office, made my stay enjoyable.
Location
8.0
The location is good for exploring if you have a car, as it is close to key attractions.
Dining
6.0
The dining options could be improved in terms of variety and quality.
Facilities
7.0
The facilities met my basic needs during my stay.
Brian
United States,
February
2024
6.0/10
My stay at the hotel was a mixed experience. While the rooms were not as clean as expected and a bit far from the elevators, they were surprisingly spacious despite not matching the booking description. The service fell short of a 5-star standard with some disappointing situations like cleaning during breakfast, but the location was excellent for accessing nearby attractions and enjoying the wellness facilities. The dining options were basic, lacking a wow factor, but the fresh fruit availability was a plus.
Rooms
6.0
The rooms were not as clean as I had hoped and were a bit far from the elevators, but they were surprisingly spacious, living up to the claim.
Service
5.0
The service was not as professional as expected from a 5-star hotel, with some disappointing instances and a lack of accommodation. However, there were various service options available.
Location
7.0
The location was quite good, with easy access to nearby hot spots and a wonderful wellness and gym area to unwind. However, the additional charges for certain services felt like a rip-off.
Dining
5.0
The dining experience was not extraordinary, being rather basic and lacking a 'wow' element. Nevertheless, the perfect availability of fresh fruits was appreciated.
Facilities
7.0
The facilities provided were adequate for my needs during the stay.
Laurence
United Kingdom,
January
2024
6.8/10
I absolutely loved my stay at this hotel in Amman! The location was fantastic for exploring the town, and the room, although not perfectly clean at first, was spacious with good amenities. The service, while initially lacking, improved over time and ended on a positive note. The dining experience was delightful but a bit overpriced. Overall, a mixed but enjoyable experience.
Rooms
7.0
The room, though initially not clean and with some maintenance issues, was ultimately large, comfortable, and well-equipped.
Service
6.0
The staff was friendly and helpful, although there were some lapses in professionalism initially.
Location
8.0
The location was very convenient to explore the hot spots in town and relax after long walks.
Dining
7.0
The dining at Diwan Shahriyar was delicious, but the prices were on the higher side.
Facilities
6.0
The facilities were decent, but there were some maintenance issues in the room.
John
United Kingdom,
November
2023
7.6/10
My stay at the hotel had its ups and downs. The rooms were not clean with mold on the walls, but once we were moved to a clean room, it was extremely comfortable, quiet, and well-appointed. The service was a mixed bag; most staff were very nice, friendly, and helpful, except for some who were angry and difficult to deal with. The location, though a bit isolated from restaurants and shops, was convenient for exploring places like Abdoon and Rainbow Street. The dining experience offered excellent options that catered to both Western tastes and local Jordanians. The facilities were good overall, with some minor drawbacks.
Rooms
8.0
Our initial room was not clean with mold on the walls, but the replacement room was extremely comfortable, quiet, and well-appointed.
Service
7.0
The majority of the staff were very nice, friendly, and helpful, though there were a few who were angry and difficult to deal with.
Location
7.0
While the hotel is a bit isolated from restaurants and necessary shops, it is close to Abdoon and Rainbow Street, providing convenience for exploring.
Dining
9.0
The dining experience was excellent, offering a variety of options suitable for both Western and local tastes.
Facilities
7.0
The hotel's facilities were decent, catering to our needs during the stay.
comfortable rooms
initial cleanliness
James
United Kingdom,
September
2023
7.4/10
The hotel room was spacious but not fully prepared for two persons, lacking cleanliness and amenities, although it was big. The service was helpful but with room for improvement. The location was excellent with great views and facilities that cater to various needs. The dining experience offered a good variety of local and international choices.
Rooms
5.0
The room was not fully prepared for two persons, lacked cleanliness, and had empty minibar with old bottles of water.
Service
7.0
The service was helpful but with room for improvement.
Location
9.0
The location was awesome with fantastic views overlooking Amman and a well-equipped setting near key landmarks.
Dining
8.0
The dining experience offered many different choices, including local and international food, and was delicious.
Facilities
8.0
The hotel facilities were great and met various needs of guests.
Henry
United States,
July
2023
7.0/10
The hotel rooms were neat, clean, and well-organized, but not as much as expected. Despite some cleanliness issues and an empty minibar, they were comfortable for the stay. The service, while not consistently professional, improved over time and the staff were helpful and friendly. The location was good for reaching nearby attractions and offered a wonderful wellness and gym area. The dining experience could be improved with a richer variety and better quality of food, though it did include delicious local specialties. Facilities were satisfactory, offering the basic amenities needed during the stay.
Rooms
6.0
The rooms were not clean with broken curtain clips, and the minibar was left empty despite requests. On the positive side, they were comfortable for a restful stay.
Service
7.0
The service was not as professional as expected initially but improved later. The staff were friendly and helpful.
Location
8.0
The location was good for access to nearby hot spots and had a wonderful wellness and gym area for relaxation after exploring the town.
Dining
7.0
The dining experience had a lot of variety but could be improved with richer and better quality options.
Facilities
7.0
The hotel facilities were satisfactory for a comfortable stay.
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